Are you a customer who needs help? That’s what we're here for.
If you’re wondering about your order, have a question about our products, or anything else, we are happy to help! You can also check out the Help & FAQs section—the answer might be there already!
We respond to all emails within 24-48 hours:
Monday-Friday 9:00 A.M.-5:00 P.M. EST
If your order has arrived damaged, please note we require a photo of both the product and how it arrived in the shipping box. All damaged requests must be submitted within 24-48 hours of receiving the package. Attach the photo and your information and email to
We now offer SMS texting service. Standard charges may apply. Text our Glowteam at: